Remove License

Single and Annual Licenses

If you want to transfer your Single or Annual license for RockWorks to a different computer, you need to remove the license from the current computer. This generates a code which is used to reset the license for activation on a new machine.

1. In RockWorks, click on the Current tab in the Licensing window. There you will see the current license status.
   
2. To remove a Single or Annual license from this computer, you have two options:
   
   
   1. Automatically. Using this method, RockWorks will connect with RockWare online to reset the license for a new unlock. This method requires an internet connection.
      • Click the Auto Unlock tab.
      • Click the Remove Licensing button. The program will prompt you to confirm the license removal.
      • Click Yes if you wish to proceed. Click Cancel to cancel the removal.
      • If you clicked Cancel you will be returned to the Licensing window. Click Close to close that window.
        If you clicked Yes, RockWorks will:
        • Remove the Single or Annual license for RockWorks from your computer.
        • Connect with RockWare online to record the license removal. This will reset the license for installation onto a different computer.
          IMPORTANT: if there was a problem recording the removal to your license record at RockWare, you'll see a message as such. Write down the Uninstall Number that is displayed; RockWare employees will ask you for these numbers to verify the license removal.
      
      
   2. Manually. Using this method, RockWorks will remove the license and display a confirmation code for you to record.
      • Click the Manual Unlock tab.
      • Click the Remove Licensing button. The program will prompt you to confirm the license removal.
      • Click Yes if you wish to proceed. Click Cancel to cancel the removal.
      • If you clicked Cancel you will be returned to the Licensing window. Click Close to close that window.
        If you clicked Yes, RockWorks will:
        • Remove the Single or Annual license for RockWorks from your computer.
        • Display the Uninstall Number for you to write down. RockWare staff and/or the Customer Portal will ask you for this to verify the license removal.
        • 
          

! If you have a Network license, the Remove License option iis not available.

Note that this license removal does not affect the Trialware day/use counter.

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